ELIGIBILITY REQUIREMENTS
Eligible personnel are employees who perform their job in accordance with SONIC operational standards and are in good standing. It is at the discretion of each Manager whether General Manager(s) or Assistant Manager(s) at participating drive-ins may compete in the Challenge. To receive monthly prizes, an individual must have been employed at the competing drive-in for at least ninety (90) consecutive days prior to prize fulfillment. Completion of the required LIVE FREE L!VE session is a prerequisite for monthly scoring eligibility. Failure to complete the minimum requirement within the designated time frame may result in forfeiture of KPI scoring points for that period.
PRIZES
Prizes are subject to availability. SONIC Industries Services Inc. (“SONIC”) and Coca-Cola C.R.E.W. Challenge reserve the right to substitute similar merchandise of equal or greater value; and are not responsible for cards lost in the mail.
Prizes are subject to availability. SONIC Industries Services Inc. (“SONIC”) and the SONIC & Coca-Cola C.R.E.W. Challenge reserve the right to substitute merchandise of equal or greater value. SONIC and Coca-Cola are not responsible for cards lost in the mail. SONIC reserves the right to audit all prize claims to identify misuse. Misuse may result in recovery of the value of any prize obtained improperly. Managers are not eligible to receive “Game Changer Card” awards, as these are team member recognition awards. Operating Partner(s), Directors, and Franchise Owners are not eligible to win prizes. Awards won through the Game Changer Cards must be redeemed within five (5) days. Failure to redeem within the designated timeframe results in forfeiture without substitution.
SCORING & DATA ACCURACY
All scoring metrics are based on operational data provided by SONIC and its authorized vendors. SONIC reserves the right to audit, validate, adjust, or correct scoring data in the event of discrepancies, reporting delays, system errors, or data integrity concerns. Final Standings are subject to verification prior to prize distribution.
DISQUALIFICATION
By participating in the SONIC & Coca-Cola C.R.E.W. Challenge, participants acknowledge that sharing answers or competition content with other drive-ins will result in immediate disqualification. This includes sharing information within the same franchise organization. Managers are prohibited from completing TOT Zone modules for team members or assisting during module completion. Cheating, falsification of certifications, or manipulation of results is strictly prohibited. SONIC reserves the right to conduct random audits of all results.
FINAL DECISION
In all matters pertaining to the interpretation and application of any rule of this Challenge, the decision of SONIC shall be final.
AWARD & TRAVEL CONDITIONS
The Grand Prize trip is awarded to the winning Manager only and does not include a guest. The trip includes hotel accommodations, designated meals, and transportation during the official Challenge trip dates. Any deviation from the planned itinerary, accommodations, or travel arrangements must receive prior written approval from SONIC. Any additional costs incurred due to deviations, extensions, or itinerary changes initiated by the Manager or guest are the sole responsibility of the Manager or guest. All participants must sign and comply with the Code of Conduct provided by C.R.E.W. Challenge Headquarters. Failure to comply may result in disqualification. SONIC, Coca-Cola, Brightspot, and their respective parent companies, subsidiaries, and affiliates are not liable for injury, damage, loss, delay, inconvenience, or irregularity arising from optional activities or services provided by independent third-party vendors.
TAXES
Any Program prizes earned may be treated as taxable income upon issuance and considered direct compensation for U.S. Federal taxation purposes. Liability for any federal, state, or other taxes imposed upon an award is the sole responsibility of the recipient. SONIC may report prize values to applicable taxing authorities, including the Internal Revenue Service, and may issue a Form 1099 for the calendar year in which the prize is awarded.
EMPLOYMENT
Each franchise organization is an independent employer and remains solely responsible for its employment-related decisions. Participation in the Challenge does not create an employment relationship between any participant and SONIC, Coca-Cola, Brightspot, or any Released Party, nor does it alter existing employment relationships. Franchise organizations remain responsible for compliance with mandatory SONIC standards and operating procedures as outlined in applicable agreements and manuals.
GRANT OF RIGHTS
Participants grant SONIC, Coca-Cola, Brightspot, and their respective advertising and promotional agencies the irrevocable and perpetual right to use their name, likeness, voice, comments, and any photographs, video, or audio footage for advertising and promotional purposes related to the Challenge without additional compensation, except where prohibited by law.
GENERAL CONDITIONS
By participating, participants agree to release, discharge, and hold harmless SONIC, its parents, affiliates, subsidiaries, franchisees, advertising and promotional agencies, and their respective officers, directors, shareholders, employees, and agents (“Released Parties”) from any and all claims, liabilities, losses, or damages arising from participation in the Challenge.
FORCE MAJEURE
A Force Majeure event shall mean any interruption or material interference with SONIC’s ability to conduct the Challenge due to causes beyond its reasonable control, including but not limited to natural disasters, public health emergencies, acts of terrorism, governmental actions, equipment failures, or civil disturbances. In such event, SONIC reserves the right to reschedule, modify, or cancel the Challenge.
PROGRAM MODIFICATION RIGHTS
SONIC reserves the right to modify, suspend, or terminate the Challenge at any time in its sole discretion.
LIMITATION OF LIABILITY
Released Parties are not responsible for lost, misdirected, undelivered, or garbled submissions; network failures; technical malfunctions; or other errors of any kind relating to the administration of the Challenge. Released Parties are not responsible for incorrect information caused by users, tampering, hacking, or technical issues, nor for injury or damage resulting from participation in the Challenge or use of related materials.
